Refund Policy
Welcome to Balancing MD.
We value your trust and are committed to providing meaningful educational content, wellness resources, journals and physical products for healthcare professionals.
Please read our refund policy carefully before making a purchase.
Due to the nature of our products and business operations, we do not offer refunds, returns, exchanges, or cancellations for any products or services purchased through our website.
This policy applies to, but is not limited to:
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Physical products
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Journals and planners
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Printed workbooks
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Merchandise
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Digital downloads
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Online courses
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Memberships
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Events and workshops
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Coaching services
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Any other products or services offered through Balancing MD
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Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect physical product, please contact us within 7 days of delivery at Admin@balancingmd.com.
We may, at our sole discretion, offer a replacement for products that arrive damaged or were shipped incorrectly. Supporting photographs and order details may be required for review.
Order Accuracy
Customers are responsible for ensuring that all shipping, billing, and contact information is accurate at the time of purchase. Balancing MD is not responsible for delays, losses, or delivery issues resulting from incorrect information provided by the customer.
By purchasing from Balancing MD, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.
Memberships & Subscriptions
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If Balancing MD offers memberships or recurring subscriptions:
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You may cancel future renewals at any time before the next billing cycle.
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Payments already processed are non-refundable.
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Access remains available until the end of the active subscription period.
Our Commitment
At Balancing MD, our mission is to create a supportive space for healthcare professionals navigating burnout, balance, identity, and wellbeing.
Thank you for being part of the Balancing MD community.
